Frequently asked questions
Q: What is gil-ffxi?
A:Gil-ffxi is an exchange site designed specifically for ffxi gil service. We got cheap ffxi gil for final fantasy xi.
Our specialty is to make a long-term relationship across multiple game players. In meeting the demand of game players to buy, sell and trade in-game currencies and items, we provides gamers with fast transactions, 24-hour customer service and transactional security guaranteed.
We try our best to provide you the cheapest ffxi gil for all ffxi players. We believe your trust is the fabric to our success and our loyalty to our customers. Buy cheap ffxi gil at GIL-FFXI.
Q: How can I receive ffxi gil safer and faster?
A: To make safer and faster gold delivery, you need trade with "Face-to-face" (Though we can choose another trade measure as mail.) Please login your member account, click "I'm in-game", or click "I'm off-game".
When you click "I'm in-game", it tell us you are in game, then we will ask to trade with you in game within 1 hour; when you click "I'm off-game", it tell us you are not in game, thus avoid waiting for you long.
Q: Why does the ffxi gil price of currency change all the time?
A: Our prices are set according to our stock levels and are edged to remain competitive with other sites. Additionally, our prices rise and fall to match the supply and demand of each server.
Q:Is there any discount for large order in ffxi?
A:Normally,the profit of ffxi gil is really very little and we try our best to provide you the cheapest ffxi gil for all ffxi players. If you do have large order for ffxi, you can contact our live chat before you place an order.
Q: Live Help is not responding. What's wrong?
A: The speed of the live chat connection also depends on the type of Internet connection used, the Internet Service Provider (ISP), and the time when you are accessing the website. If you are using a 56K modem dial-up, you tend to experience slower speed. Some ISPs also tend to be slower during peak period when the Internet traffic is congested. Please email us if you are having difficulties in messaging us.
Q: Is this business safe or legal?
A:We have conducted business for nearly 3 years, and served thousands of customers. The stock for ffxi gil we have available has been made by our own hands or purchased legitimately from game players the world over who chose to sell their excess.
Q: How long do I have to wait for your delivery?
A: Delivery usually occurs within the first hour after payment has been received. We try our best to send the gold to you ASAP. However for some of the newer or more popular servers, It may take from 1-24 hours.
Q: I'm worried about the privacy of my details?
A: Client confidentiality is our top priority. Our company has imposed very strict rules with regards to disclosing or selling of any client information whatsoever. Offenders will be charged and prosecuted in court for breaching of trust.
Q: Do you offer power-leveling services?
A: Sorry , not now , but if you need your account to be leveled eagerly , please connect us customer services on our site .We will try the best to help you .
Q: How long do I have to wait for your delivery?
A: Delivery usually occurs within the first hour after payment has been received. We try our best to send the gold to you ASAP. However for some of the newer or more popular servers, It may take from 1-24 hours.
Q: Can i ask for refund if you didn't make the delivery in a timely manner?
A: Yes, you can. If we can’t deliver it within 48 hours, we will refund your payment
immediately if you desire. If you have any questions, you can contact us through live support on our website ，email us OR message us through MSN.
Q: Why do you sometimes need to call me when I've made an order?
A: (1) There may have been an error on your order, a wrong character name or complications with payment.
2)If you have been unavailable to receive your order, we may call you to ask you to collect your order in game, if remote delivery is not available.
3) For larger orders, we must confirm your identity and legitimate of the card or Paypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players.
4) If you are worried about an order or have not managed to resolve an issue via e-mail, we may call you to assure you and help resolve any problems you are having
Q: I'm worried about the privacy of my details?
A: Client confidentiality is our top priority. Our company has imposed very strict rules with regards to disclosing or selling of any client information whatsoever. Offenders will be charged and prosecuted in court for breaching of trust.
Q: Live Help
A: Gil-ffxi is committed to provide maximum customer satisfaction by providing a 24/7 on-line help chat system to ensure all your queries being answered at the soonest instant.
